Infortrend CAM3365 User Manual

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Summary of Contents

Page 1 - CAM3xxx Series

CAM3xxx Series User Manual Release 1.1

Page 2 - Trademarks

10  Dual Streaming Dual-stream design enables simultaneous support of real-time video monitoring, video recording, or mobile viewing applications w

Page 3 - Revision History

100 Set IP The IP Address of a camera can be set by following these steps: 1. Click the Set IP button. 2. You can choose to obtain an IP addr

Page 4 - Table of Contents

101 Link to Camera Web Interface Link to Camera 1. Select a camera by checking the box in the first column of its listing. 2. Click the Link t

Page 5

102 Clearing and Setting Status Clear New Status When a camera is first displayed in the tool, the status column will display the status “New”. Thes

Page 6

103 These camera(s) will show up in the All Devices> New Devices group. The camera(s) will still be listed under All Devices> Warning/Err

Page 7

104 5.5. Camera Group Actions The Camera Group frame contains a simple tree containing group listings. There are two pre-defined subsections.  Al

Page 8 - Device Site Recommendations

105 3. The system will ask to confirm the deletion. Click Yes to delete the group. Note: Groups may be deleted, even if they contain cameras.

Page 9 - Chapter 1. Product Overview

106 Move to Group This function moves the selected camera(s) from a group to another group. 1. From the Camera Group window select a group under My

Page 10

107 Copy to Group This function copies the selected camera(s) from a group to another group. 1. From the Device Group window select a group. 2

Page 11 - Specifications for CAM3260

108 5.6. Configuration Settings Configuration can be downloaded and updated by selecting Camera > Configuration, or the process can be automated

Page 12 - 5 to 90%

109 3. Click the Browse button to browse the computer and locate a destination. 4. Click Download to download the configuration file to the de

Page 13

11 1.3. Technical Specifications Model List for CAM3xxx Series CAM3260 1.3M D/N Bullet IP Camera CAM3361 2M WDR D/N Bullet IP Camera CAM3365 3M

Page 14

110 5.7. Firmware Actions Download Firmware This function links to the user management page of the selected camera. 1. Select a camera by checking

Page 15 - Specifications for CAM3371

111 Note: You must be logged into the camera to update the camera firmware. 1. Select one or more cameras by checking the box in the first col

Page 16

112 5.8. Focus Tool The Focus Tool is used as a reference for focus precision. Click the Focus Tool button to open it. Information of Best Focus Va

Page 17 - Chapter 2. Hardware Overview

12 Intelligent Video Motion Detection, Tampering Detection Video JacK N/A Audio 2 Way Audio Audio Compression 32KHz, ADPCM Audio Input/Output 3.5m

Page 18 - 2.2. Dimensions

13 Specifications for CAM3361/3365 Model Name CAM3361 CAM3365 Description 2M D/N Bullet IP Camera 3M D/N Bullet IP Camera Image Sensor 1/2.7&quo

Page 19 - 2.3. Functions

14 Audio Input/Output 3.5mm phone jack Alarm In/Out N/A 2/1, terminal block Video Buffer 5 second pre-alarm, 30 second post-alarm Event Action Se

Page 20

15 Specifications for CAM3371 Model Name CAM3371 Description 2M D/N Bullet IP Camera Image Sensor 1/2.8" 2 megapixel SONY Exmor CMOS Lens 3

Page 21

16 Audio Compression 32KHz, ADPCM Audio Input/Output 3.5mm phone jack Alarm In/Out N/A Video Buffer 5 second pre-alarm, 30 second post-alarm Event

Page 22

17 Chapter 2. Hardware Overview 2.1. Overview Front View 1LensSunshield IR LEDLight sensor Rear View Please remove the cover. Reset Buttonm

Page 23 - 2.4. Installation

18 2.2. Dimensions Unit: mm (inches)

Page 24 - Zoom puller

19 2.3. Functions 511867 microSDHCRESETSTATUS Please look into the following table for cable options: 1. Audio In/Out Connector Audio In/Out ar

Page 25 - 2.6. Before You Start

2 AllRightsReserved©SurveonTechnology2012CopyrightStatementNo part of this publication may be reproduced, transmitted, transcribed, stored

Page 26 - Network Camera

20 2. Status LED Indicator The LED will light up after the camera has successfully completed the boot process. The Status LED indicator in the rear

Page 27

21 The I/O terminal connector provides an RS-485 interface, one transistor output, two digital inputs, and connection points for auxiliary DC power

Page 28 - Logging into the System

22 external relay, a diode must be connected in parallel with the load, for protection against voltage transients. RS-485A Pin 6 Data transmissio

Page 29 - Using the Help Interface

23 2.4. Installation 1. Use the screw hole indicator sticker to mark the desired camera position on the ceiling. Use the sticker as a guide, and ma

Page 30

24 6. Remove the front cover with a Phillips head screwdriver, unscrew the zoom puller on the lens and adjust the desired view angel as needed. Re-t

Page 31

25 2.5. Camera Deployment microSD card slotNASFTPEmail serverMicrophoneRouterRouterClientClientmicroSDmicroSDHCRESETSTATUSSpeakerRear ViewInternetA

Page 32

26 Chapter 3. Connecting to the Network Camera This section demonstrates how to connect to the network camera through two methods:  Web Browser –

Page 33

27 3.1. Connecting with a Web Browser Obtaining IP address through the IP Utility The IP address can be obtained using the IP Utility in your produ

Page 34 - 4.1. Interface Layout

28 Logging into the System The following information will prompt for logging in:  Username – The username for the domain. De

Page 35 - Control Descriptions

29 2. Search for Download signed ActiveX controls. Under this heading select Prompt and then click OK. 3. Continue installing the Active X compon

Page 36

3 Revision History Version Description Date 1.0 Initial release: All the CAM3xxx series models are put into this manual; both hardware and softw

Page 37 - 4.2. Settings

30 The help manual is organized so that it matches the system menus, with sections corresponding to each settings menu and the Live-view window.

Page 38

31 3.2. Connecting with an RTSP Player Connections through RTSP Media Players such as Real Player and QuickTime Player are supported. We will use R

Page 39 - User Account

32 Chapter 4. Configuration through the Web Interface Camera configurations can be done through web interface and IP Utility. **For web interface,

Page 40 - Adding Accounts

33 Export/Import V X Reboot V V Camera Search X V Login V V Properties X V Delete from Tool X V Clearing and Setting Status X V Cam

Page 41 - Deleting Accounts

34 4.1. Interface Layout This section demonstrates the layout of the network camera’s main interface. The 4 main areas on the interface are: 1. Me

Page 42 - Time Settings

35 Control Descriptions Control Description Adjust Window Size: When clicked, the display window size can be adjusted manually to fit the sc

Page 43 - Day Light Saving

36 Control Description Language: Sets the UI language. Available languages include English, Simplified Chinese, and Traditional Chinese. Streams:

Page 44 - Network

37 4.2. Settings Camera settings may be changed by clicking on the Settings link located in the title bar. This will bring up a menu list of config

Page 45 - DDNS Settings

38  System Status LED: changes the behavior of the status LED on the front of the camera. There are four possible behaviors: o LED on when camera

Page 46 - RTSP Settings

39 User Account The User Account section, found under General > User Account, controls the user account information and privileges. There are

Page 47 - RTP Multicast Settings

4 Table of Contents Copyright Statement... 2 Revision History ...

Page 48

40 Adding Accounts In General > User Account under the User Account heading, click on “Add”. Up to 10 accounts can be added to the system. All U

Page 49 - Video & Audio Settings

41 Editing Accounts In General > User Account under the User Account heading, select an existing account by clicking on the account entry. Th

Page 50 - Image Appearance Settings

42 Date & Time Date and time settings can be accessed at General > Date & Time. Current Date & Time displays the current system dat

Page 51 - Sensor Configuration

43 Day Light Saving Users can set the Day Light Saving Time by ticking on Enable Day Light Saving. Click OK to save or Cancel to abort the changes

Page 52

44 Network The network settings, including network configuration, port configuration, and universal plug and play (UPnP) settings are used to config

Page 53 - Image Attributes

45 Secondary DNS fields. The network camera can be connected to the network upon completion. PPPoE Settings This feature is disabled by default. Co

Page 54 - Basic Settings

46 Port Settings Ports are a software construct used to multiplex the transmission information to and from the camera. They act as separate endpoin

Page 55

47 Note: The RTP port number must be an even number. After entering the RTP port number, the RTCP port number will automatically be set to the RTP

Page 56

48 UpnP Universal plug and play (UPnP) is a protocol that simplifies the implementation of networks by allowing new hardware to connect seamlessly

Page 57 - Advanced Settings

49 Video & Audio Settings Video and audio are the heat of a network camera's functionality. The settings for video and audio can be found

Page 58

5 Logging Out of the System ... 29 Using the Help Interface ...

Page 59

50 Image Appearance Settings These settings, found under Video & Audio> Image Appearance, deal with the video output of the camera. There are

Page 60

51 Sensor Configuration  Brightness – Adjusts the brightness of the image. Note: In certain situations, the sensor may experience banding

Page 61

52  Auto Gain Control (AGC) - Automatic gain control (AGC) adjusts the video gain level to a variety of inputs to preserve a correct exposure leve

Page 62 - Video Streams (for CAM3260)

53 Image Appearance (for CAM3361/3371) Image Attributes These parameters deal with the image lighting and color. All parameters are values rangin

Page 63

54 o One Push AF (One Push Auto Focus) (For CAM3371) - Focus hold mode that can be automatically readjusted as required by the user (One push AF Tr

Page 64

55 o Schedule for day mode - Allows the user to set a time for day/night transitions.  From: - The time, in hours and minutes, when the camera w

Page 65

56 o HSBLC (High Suppression Backlight Compensation) - Backlight compensation helps resolve detail in darker areas even when brightly lit objects

Page 66 - Audio Settings

57 Advanced Settings  Frequency - The user can choose to compensate for 50Hz or 60Hz lighting.  Denoise – Removes video noises.  White Bal

Page 67

58 Image Appearance (for CAM3365) Image Attributes These parameters deal with the image lighting and color. All parameters are values ranging from

Page 68 - Recording

59 Sensor Configuration The Sensor Configuration can be accessed by clicking on the tab to the right of the Image Attributes tab. The following pa

Page 69 - Locating Video Files

6 Motion Detection ... 73 Tampering Detection ...

Page 70 - Managing Video Files

60  Frequency - Reduces flickering caused by the difference in frequency of the system and the environment lighting. The user can choose to compe

Page 71 - Event Notification

61  Max Shutter Speed – users can choose the Max Shutter Speed from 1/30, 1/60, 1/120, 1/1000 and 1/10000.  Min Shutter Speed - users can choos

Page 72 - NAS Settings

62 Video Streams (for CAM3260) The configuration for video streams, including resolution, frame rate and image quality parameters can be found under

Page 73 - Motion Detection

63  Key Frame Interval - Sets the period between minimally compressed recovery frames that don't require other video frames to decode. 1/4s,

Page 74 - Triggering a Motion Event

64 Video Streams (for CAM3361/3365/3371) The page is split into settings for 2 streams. Common settings are:  Video format - The compression for

Page 75 - Tampering Detection

65  Video Frames per Second - Sets the number of frames per second. 1, 3, 5, 10, 15, 20, 25, 30 FPS are possible values. You can also choose to

Page 76 - Digital Input

66 Audio Settings The audio settings, under Video & Audio > Audio Settings, contain parameters dealing with audio coming from the cameras bui

Page 77 - Digital Output

67 PTZ Note: CAM 3361/3365 does not support PTZ functionalities. RS-485 is a control standard that is used as a basis for controlling point-tilt-z

Page 78 - Event Settings

68 Recording The Recording menu, Settings> Recording, deals with recording settings and managing recorded video files. Recording Basic Settings R

Page 79

69 Recorded File Management This section, located at Recording > Recorded File Management allows users to manage videos recorded on the microSD

Page 80

7 Clear New Status ...102 Set New Status...

Page 81

70 Managing Video Files Once you have located the video files of interest you may select them by checking the box in the leftmost column of the entr

Page 82

71 Event Notification Event Notification settings, found under Settings > Event Notification, deal with the event detection, scheduled recordin

Page 83

72  Test - Click this button to send a test email. E-mails will only be sent if all parameters are entered correctly. FTP Settings FTP settings ar

Page 84 - MicroSD Card Management

73 Motion Detection The motion detection functionality of the camera can be found under Event Notification > Motion Detection. Motion Detection

Page 85 - System Status

74 Click Save to save all settings. Settings of existing windows can also be changed by selecting the window and changing the settings. To delete a

Page 86 - System Log

75 Tampering Detection Note: CAM 3361/3365 does not support tampering detection. Tampering detection is similar to motion detection in that it det

Page 87 - Firmware Upgrade

76 DI & DO Digital Input (DI) and Digital Output (DO) stand are used for event triggering. The camera has 1 DO and 2 DI ports. Settings for thes

Page 88 - Emergency Recovery Procedure

77 Digital Output The camera can also be configured to send signals through the digital output. Each output has a Normal Status:  High – DO outpu

Page 89

78 Event Settings Event settings deal with alarm handling and notification, as well as feature scheduling. These settings can be found under the Eve

Page 90 - Export/Import & Reboot

79 Adding/Editing an Event Rule The Add and Edit screens contain the following triggering actions: Note: If editing a rule that has not been trig

Page 91

8 Safety Precautions Electric Shock Warning This equipment may cause electric shocks if not handled properly.  Access to this equipment should onl

Page 92

80  Never – The event is never triggered. Enable Triggering By After the frequency is selected, triggering conditions can be set. Multiple con

Page 93 - 5.1. Overview

81 o Subject - The subject line of the notification e-mail. o Additional Information - Contents of the notification e-mail. o Snapshot/Video Cli

Page 94

82  Set Time Interval (When Activated) - The trigger time of the event (00:00 to 23:59). Enable Triggering By The next step is to specify the freq

Page 95 - 5.3. IP Utility Basics

83 o Snapshot/Video Clip - Choose to send a snapshot or video attachment from 5s before to 30s after the trigger.  FTP - uploads a snapshot or v

Page 96 - 5.4. Camera Actions

84 System The system settings, which deal with hardware and firmware parameters, logs, and configuration lists, can be found under Settings > Sys

Page 97 - Properties

85 System Status The camera status can be found under System > System Status. This section displays useful system information including:  Net

Page 98 - Delete from Tool

86 System Log The system log, System > System Log, provides a log for system messages and events. The log lists important information such as log

Page 99 - Rebooting Camera

87 Firmware Upgrade Upgrading with a firmware file on a PC: 1. Power ON the device. 2. Connect to the camera through a web browser and go to Syst

Page 100 - Set IP

88 4. Power on the device and firmware upgrade will start automatically. The status LED flashes in amber during the upgrade. 5. The camera will st

Page 101 - Link to Camera Web Interface

89 Camera resets can also be performed under System> Reset To Factory Default. There are 2 types of reset. You can either reset all settings an

Page 102 - Clearing and Setting Status

9 Chapter 1. Product Overview 1.1. Network Camera Introduction CAM3xxx series are professional network cameras that use Internet Protocol (IP) to t

Page 103

90 Export/Import & Reboot In certain situations it may be necessary to restart your network camera (network settings changed, DHCP added, etc).

Page 104 - 5.5. Camera Group Actions

91 Chapter 5. Configuration through the IP Utility Camera configurations can be done through web interface and IP Utility. **For IP Utility, plea

Page 105 - Rename Group

92 Export/Import V V Reboot V V Camera Search X V Login V V Properties X V Delete from Tool X V Clearing and Setting Status X V Came

Page 106 - Move to Group

93 5.1. Overview The IP Utility is a set of tools for network cameras. It includes tools to create, modify, delete and manage groups within the cam

Page 107 - Copy to Group

94 2. Click Next to continue with installation. 3. Fill in the Folder field to specify the installation path. Clicking Browse… pulls up a file

Page 108 - 5.6. Configuration Settings

95 5.3. IP Utility Basics Starting the IP Utility To start the IP Utility, double-click the IP Utility shortcut on your desktop or go to Start &

Page 109 - Update Configuration

96 5.4. Camera Actions This section displays camera information, including the IP, Name, Model, MAC Address, Status and Network Mask. Search Search

Page 110 - 5.7. Firmware Actions

97 2. Fill in the user name and password. 3. Click OK to set the username and password. Note: To perform further configuration, please make

Page 111

98 Delete from Tool 1. Select one or more cameras by checking the box in the first column of their listing. 2. Right click the camera(s) w

Page 112 - 5.8. Focus Tool

99 Select All In a group context, right clicking a camera, and selecting Select All will select all the cameras in the group. Rebooting Camera

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