CAM3xxx Series User Manual Release 1.1
10 Dual Streaming Dual-stream design enables simultaneous support of real-time video monitoring, video recording, or mobile viewing applications w
100 Set IP The IP Address of a camera can be set by following these steps: 1. Click the Set IP button. 2. You can choose to obtain an IP addr
101 Link to Camera Web Interface Link to Camera 1. Select a camera by checking the box in the first column of its listing. 2. Click the Link t
102 Clearing and Setting Status Clear New Status When a camera is first displayed in the tool, the status column will display the status “New”. Thes
103 These camera(s) will show up in the All Devices> New Devices group. The camera(s) will still be listed under All Devices> Warning/Err
104 5.5. Camera Group Actions The Camera Group frame contains a simple tree containing group listings. There are two pre-defined subsections. Al
105 3. The system will ask to confirm the deletion. Click Yes to delete the group. Note: Groups may be deleted, even if they contain cameras.
106 Move to Group This function moves the selected camera(s) from a group to another group. 1. From the Camera Group window select a group under My
107 Copy to Group This function copies the selected camera(s) from a group to another group. 1. From the Device Group window select a group. 2
108 5.6. Configuration Settings Configuration can be downloaded and updated by selecting Camera > Configuration, or the process can be automated
109 3. Click the Browse button to browse the computer and locate a destination. 4. Click Download to download the configuration file to the de
11 1.3. Technical Specifications Model List for CAM3xxx Series CAM3260 1.3M D/N Bullet IP Camera CAM3361 2M WDR D/N Bullet IP Camera CAM3365 3M
110 5.7. Firmware Actions Download Firmware This function links to the user management page of the selected camera. 1. Select a camera by checking
111 Note: You must be logged into the camera to update the camera firmware. 1. Select one or more cameras by checking the box in the first col
112 5.8. Focus Tool The Focus Tool is used as a reference for focus precision. Click the Focus Tool button to open it. Information of Best Focus Va
12 Intelligent Video Motion Detection, Tampering Detection Video JacK N/A Audio 2 Way Audio Audio Compression 32KHz, ADPCM Audio Input/Output 3.5m
13 Specifications for CAM3361/3365 Model Name CAM3361 CAM3365 Description 2M D/N Bullet IP Camera 3M D/N Bullet IP Camera Image Sensor 1/2.7&quo
14 Audio Input/Output 3.5mm phone jack Alarm In/Out N/A 2/1, terminal block Video Buffer 5 second pre-alarm, 30 second post-alarm Event Action Se
15 Specifications for CAM3371 Model Name CAM3371 Description 2M D/N Bullet IP Camera Image Sensor 1/2.8" 2 megapixel SONY Exmor CMOS Lens 3
16 Audio Compression 32KHz, ADPCM Audio Input/Output 3.5mm phone jack Alarm In/Out N/A Video Buffer 5 second pre-alarm, 30 second post-alarm Event
17 Chapter 2. Hardware Overview 2.1. Overview Front View 1LensSunshield IR LEDLight sensor Rear View Please remove the cover. Reset Buttonm
18 2.2. Dimensions Unit: mm (inches)
19 2.3. Functions 511867 microSDHCRESETSTATUS Please look into the following table for cable options: 1. Audio In/Out Connector Audio In/Out ar
2 AllRightsReserved©SurveonTechnology2012CopyrightStatementNo part of this publication may be reproduced, transmitted, transcribed, stored
20 2. Status LED Indicator The LED will light up after the camera has successfully completed the boot process. The Status LED indicator in the rear
21 The I/O terminal connector provides an RS-485 interface, one transistor output, two digital inputs, and connection points for auxiliary DC power
22 external relay, a diode must be connected in parallel with the load, for protection against voltage transients. RS-485A Pin 6 Data transmissio
23 2.4. Installation 1. Use the screw hole indicator sticker to mark the desired camera position on the ceiling. Use the sticker as a guide, and ma
24 6. Remove the front cover with a Phillips head screwdriver, unscrew the zoom puller on the lens and adjust the desired view angel as needed. Re-t
25 2.5. Camera Deployment microSD card slotNASFTPEmail serverMicrophoneRouterRouterClientClientmicroSDmicroSDHCRESETSTATUSSpeakerRear ViewInternetA
26 Chapter 3. Connecting to the Network Camera This section demonstrates how to connect to the network camera through two methods: Web Browser –
27 3.1. Connecting with a Web Browser Obtaining IP address through the IP Utility The IP address can be obtained using the IP Utility in your produ
28 Logging into the System The following information will prompt for logging in: Username – The username for the domain. De
29 2. Search for Download signed ActiveX controls. Under this heading select Prompt and then click OK. 3. Continue installing the Active X compon
3 Revision History Version Description Date 1.0 Initial release: All the CAM3xxx series models are put into this manual; both hardware and softw
30 The help manual is organized so that it matches the system menus, with sections corresponding to each settings menu and the Live-view window.
31 3.2. Connecting with an RTSP Player Connections through RTSP Media Players such as Real Player and QuickTime Player are supported. We will use R
32 Chapter 4. Configuration through the Web Interface Camera configurations can be done through web interface and IP Utility. **For web interface,
33 Export/Import V X Reboot V V Camera Search X V Login V V Properties X V Delete from Tool X V Clearing and Setting Status X V Cam
34 4.1. Interface Layout This section demonstrates the layout of the network camera’s main interface. The 4 main areas on the interface are: 1. Me
35 Control Descriptions Control Description Adjust Window Size: When clicked, the display window size can be adjusted manually to fit the sc
36 Control Description Language: Sets the UI language. Available languages include English, Simplified Chinese, and Traditional Chinese. Streams:
37 4.2. Settings Camera settings may be changed by clicking on the Settings link located in the title bar. This will bring up a menu list of config
38 System Status LED: changes the behavior of the status LED on the front of the camera. There are four possible behaviors: o LED on when camera
39 User Account The User Account section, found under General > User Account, controls the user account information and privileges. There are
4 Table of Contents Copyright Statement... 2 Revision History ...
40 Adding Accounts In General > User Account under the User Account heading, click on “Add”. Up to 10 accounts can be added to the system. All U
41 Editing Accounts In General > User Account under the User Account heading, select an existing account by clicking on the account entry. Th
42 Date & Time Date and time settings can be accessed at General > Date & Time. Current Date & Time displays the current system dat
43 Day Light Saving Users can set the Day Light Saving Time by ticking on Enable Day Light Saving. Click OK to save or Cancel to abort the changes
44 Network The network settings, including network configuration, port configuration, and universal plug and play (UPnP) settings are used to config
45 Secondary DNS fields. The network camera can be connected to the network upon completion. PPPoE Settings This feature is disabled by default. Co
46 Port Settings Ports are a software construct used to multiplex the transmission information to and from the camera. They act as separate endpoin
47 Note: The RTP port number must be an even number. After entering the RTP port number, the RTCP port number will automatically be set to the RTP
48 UpnP Universal plug and play (UPnP) is a protocol that simplifies the implementation of networks by allowing new hardware to connect seamlessly
49 Video & Audio Settings Video and audio are the heat of a network camera's functionality. The settings for video and audio can be found
5 Logging Out of the System ... 29 Using the Help Interface ...
50 Image Appearance Settings These settings, found under Video & Audio> Image Appearance, deal with the video output of the camera. There are
51 Sensor Configuration Brightness – Adjusts the brightness of the image. Note: In certain situations, the sensor may experience banding
52 Auto Gain Control (AGC) - Automatic gain control (AGC) adjusts the video gain level to a variety of inputs to preserve a correct exposure leve
53 Image Appearance (for CAM3361/3371) Image Attributes These parameters deal with the image lighting and color. All parameters are values rangin
54 o One Push AF (One Push Auto Focus) (For CAM3371) - Focus hold mode that can be automatically readjusted as required by the user (One push AF Tr
55 o Schedule for day mode - Allows the user to set a time for day/night transitions. From: - The time, in hours and minutes, when the camera w
56 o HSBLC (High Suppression Backlight Compensation) - Backlight compensation helps resolve detail in darker areas even when brightly lit objects
57 Advanced Settings Frequency - The user can choose to compensate for 50Hz or 60Hz lighting. Denoise – Removes video noises. White Bal
58 Image Appearance (for CAM3365) Image Attributes These parameters deal with the image lighting and color. All parameters are values ranging from
59 Sensor Configuration The Sensor Configuration can be accessed by clicking on the tab to the right of the Image Attributes tab. The following pa
6 Motion Detection ... 73 Tampering Detection ...
60 Frequency - Reduces flickering caused by the difference in frequency of the system and the environment lighting. The user can choose to compe
61 Max Shutter Speed – users can choose the Max Shutter Speed from 1/30, 1/60, 1/120, 1/1000 and 1/10000. Min Shutter Speed - users can choos
62 Video Streams (for CAM3260) The configuration for video streams, including resolution, frame rate and image quality parameters can be found under
63 Key Frame Interval - Sets the period between minimally compressed recovery frames that don't require other video frames to decode. 1/4s,
64 Video Streams (for CAM3361/3365/3371) The page is split into settings for 2 streams. Common settings are: Video format - The compression for
65 Video Frames per Second - Sets the number of frames per second. 1, 3, 5, 10, 15, 20, 25, 30 FPS are possible values. You can also choose to
66 Audio Settings The audio settings, under Video & Audio > Audio Settings, contain parameters dealing with audio coming from the cameras bui
67 PTZ Note: CAM 3361/3365 does not support PTZ functionalities. RS-485 is a control standard that is used as a basis for controlling point-tilt-z
68 Recording The Recording menu, Settings> Recording, deals with recording settings and managing recorded video files. Recording Basic Settings R
69 Recorded File Management This section, located at Recording > Recorded File Management allows users to manage videos recorded on the microSD
7 Clear New Status ...102 Set New Status...
70 Managing Video Files Once you have located the video files of interest you may select them by checking the box in the leftmost column of the entr
71 Event Notification Event Notification settings, found under Settings > Event Notification, deal with the event detection, scheduled recordin
72 Test - Click this button to send a test email. E-mails will only be sent if all parameters are entered correctly. FTP Settings FTP settings ar
73 Motion Detection The motion detection functionality of the camera can be found under Event Notification > Motion Detection. Motion Detection
74 Click Save to save all settings. Settings of existing windows can also be changed by selecting the window and changing the settings. To delete a
75 Tampering Detection Note: CAM 3361/3365 does not support tampering detection. Tampering detection is similar to motion detection in that it det
76 DI & DO Digital Input (DI) and Digital Output (DO) stand are used for event triggering. The camera has 1 DO and 2 DI ports. Settings for thes
77 Digital Output The camera can also be configured to send signals through the digital output. Each output has a Normal Status: High – DO outpu
78 Event Settings Event settings deal with alarm handling and notification, as well as feature scheduling. These settings can be found under the Eve
79 Adding/Editing an Event Rule The Add and Edit screens contain the following triggering actions: Note: If editing a rule that has not been trig
8 Safety Precautions Electric Shock Warning This equipment may cause electric shocks if not handled properly. Access to this equipment should onl
80 Never – The event is never triggered. Enable Triggering By After the frequency is selected, triggering conditions can be set. Multiple con
81 o Subject - The subject line of the notification e-mail. o Additional Information - Contents of the notification e-mail. o Snapshot/Video Cli
82 Set Time Interval (When Activated) - The trigger time of the event (00:00 to 23:59). Enable Triggering By The next step is to specify the freq
83 o Snapshot/Video Clip - Choose to send a snapshot or video attachment from 5s before to 30s after the trigger. FTP - uploads a snapshot or v
84 System The system settings, which deal with hardware and firmware parameters, logs, and configuration lists, can be found under Settings > Sys
85 System Status The camera status can be found under System > System Status. This section displays useful system information including: Net
86 System Log The system log, System > System Log, provides a log for system messages and events. The log lists important information such as log
87 Firmware Upgrade Upgrading with a firmware file on a PC: 1. Power ON the device. 2. Connect to the camera through a web browser and go to Syst
88 4. Power on the device and firmware upgrade will start automatically. The status LED flashes in amber during the upgrade. 5. The camera will st
89 Camera resets can also be performed under System> Reset To Factory Default. There are 2 types of reset. You can either reset all settings an
9 Chapter 1. Product Overview 1.1. Network Camera Introduction CAM3xxx series are professional network cameras that use Internet Protocol (IP) to t
90 Export/Import & Reboot In certain situations it may be necessary to restart your network camera (network settings changed, DHCP added, etc).
91 Chapter 5. Configuration through the IP Utility Camera configurations can be done through web interface and IP Utility. **For IP Utility, plea
92 Export/Import V V Reboot V V Camera Search X V Login V V Properties X V Delete from Tool X V Clearing and Setting Status X V Came
93 5.1. Overview The IP Utility is a set of tools for network cameras. It includes tools to create, modify, delete and manage groups within the cam
94 2. Click Next to continue with installation. 3. Fill in the Folder field to specify the installation path. Clicking Browse… pulls up a file
95 5.3. IP Utility Basics Starting the IP Utility To start the IP Utility, double-click the IP Utility shortcut on your desktop or go to Start &
96 5.4. Camera Actions This section displays camera information, including the IP, Name, Model, MAC Address, Status and Network Mask. Search Search
97 2. Fill in the user name and password. 3. Click OK to set the username and password. Note: To perform further configuration, please make
98 Delete from Tool 1. Select one or more cameras by checking the box in the first column of their listing. 2. Right click the camera(s) w
99 Select All In a group context, right clicking a camera, and selecting Select All will select all the cameras in the group. Rebooting Camera
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